- Legal
- Privacy Policy
Privacy Policy
Effective date: September 22, 2026
Introduction
This Privacy Policy describes how Catalyst Workplace Activation ("Catalyst," "we," "us," or "our") collects, uses, and protects information when you visit https://catalystactivation.com (the "Site") or contact us through it. This policy applies only to information collected through the Site. It does not apply to information collected offline or to third-party websites or services, including those we link to.
By using the Site or submitting a form, you agree to the practices described in this policy. If you have questions, please contact us using the information at the end of this policy.
Information We Collect
Information you provide to us. We collect the information you choose to share when you fill out a form on the Site, including our General Inquiry, Operations Service Request, Warranty/Service Request, and Showroom Visit forms. Depending on the form, this may include:
- Contact details, such as your name, email address, phone number, company name, and job title
- Project or service details, such as your location or site address, product information, descriptions of the issue or request, and any photos or files you upload
- Visit details, such as your preferred date and time and the number of people attending
- Any other information you include in your message
Information collected automatically. When you visit the Site, we and our service providers may automatically collect certain information about your device and how you use the Site. This may include your IP address, browser type, operating system, device type, internet service provider, pages visited, time spent on pages, and the website that referred you to us. We collect this information using cookies and similar technologies, as described in "Cookies and Analytics" below.
We do not intentionally collect sensitive personal information, such as financial account numbers or health information, through the Site. Please do not include this type of information in form submissions.
How We Use Information
We use the information we collect to:
- Respond to your inquiries and requests
- Schedule and manage showroom visits
- Provide operations services and process warranty and service requests
- Communicate with you about your project, request, or visit
- Send occasional news, updates, and event invitations, as described in "Email Communications" below
- Understand how visitors use the Site so we can improve it
- Maintain the security of the Site and prevent misuse
- Comply with legal obligations
We store the information you submit in our business systems so our team can follow up and keep a record of our work with you.
How We Share Information
We do not sell or rent your personal information. We share it only as described below.
- Manufacturers and product partners. When you submit a Warranty/Service Request, we may share the information you provide, such as your contact details, product information, descriptions of the issue, and any photos, with the product's manufacturer so they can review and process the request.
- Service providers. We use trusted third-party providers to help run our business and the Site, such as customer relationship management, email marketing, website analytics, and website hosting services. These providers can access your information only as needed to perform services for us.
- Affiliates. We may share information with our affiliated companies for the purposes described in this policy.
- With your consent. We may share information with other parties when you ask us to or agree that we may.
- Legal and safety reasons. We may disclose information if required by law or legal process, to respond to government requests, to address intellectual property claims, or if we believe disclosure is necessary to protect the rights, property, or safety of Catalyst, our clients, or others.
- Business transfers. If Catalyst is involved in a merger, acquisition, or sale of assets, your information may be disclosed to prospective or actual buyers and transferred as part of that transaction.
Cookies and Analytics
The Site uses cookies and similar technologies. Cookies are small text files stored on your device that help websites function and remember information about your visit.
We use analytics tools to understand how visitors find and use the Site, such as which pages are most popular and how long visitors stay. These tools collect information such as your IP address, browser type, and pages visited, and they help us improve our content and site experience. This information is generally reported to us in aggregate and is not used to identify you personally.
You can control cookies through your browser settings, including blocking or deleting them. Some parts of the Site may not work properly if cookies are disabled. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available from Google.
Email Communications
If you contact us through the Site, we may add your email address to our mailing list so we can send you occasional news, product updates, event invitations, and other information about Catalyst's services. We use a third-party email service to send these messages. You can unsubscribe at any time by clicking the "unsubscribe" link in any of our emails or by contacting us at info@catalystactivation.com. Unsubscribing will not affect communications about an active inquiry, service request, or project.
Data Retention
We keep the information you provide for as long as needed to respond to your request, provide our services, maintain our business records, and meet legal, accounting, or warranty obligations. For example, we may keep information related to a warranty or service request for as long as the product warranty remains active. When we no longer need information, we delete it or store it securely.
Security
We use reasonable administrative, technical, and physical measures to protect the information we collect. However, no website or method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. If a security breach affects your personal information, we will notify you as required by applicable law.
Your Choices
- Email: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any email we send.
- Cookies: You can manage or disable cookies through your browser settings, as described above.
- Your information: You may ask us to access, correct, or delete the personal information we hold about you. We will respond to reasonable requests, subject to any legal or business record-keeping obligations.
Children's Privacy
The Site is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us, and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. When we do, we will post the updated policy on the Site and revise the effective date at the top of this policy. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or would like to make a request about your information, please contact us with "Privacy Request" in the subject line or message.
Catalyst Workplace Activation, 1285 122nd Ave NE, Suite 200, Bellevue, WA 98005
Email: info@catalystactivation.com
Phone: 206.762.8818