Testimonials

We delight in working closely with our customers.

“The team was really fantastic. Very knowledgeable. Provided ample recommendations and resources. They are also incredibly timely and responded to all inquiries/questions promptly. The team did a great job maximizing workstation space with the limited size of the office. Listened effectively to client's needs and requests while fulfilling those needs and giving great recommendations. The install team was fantastic and worked in a few minor layout request changes with ease and professionalism. Great products! More importantly, great customer service with knowledgeable, timely suggestions, responses, and execution.”
United States Coast Guard Madeline Ede | Assistant Division Manager
“Compared to other potential vendors I was working with, Catalyst Workplace Activation was extremely attentive and offered far more insight and options than the others. My decision was made for two reasons: which company paid more attention and was more eager to win my business, and which company offered the best product (both in look and function). Thank you for everything!”
Orion Advisor Renee Fast | Regional Director of Service
“Working with Catalyst was great. We had an awesome team that was very thorough and knowledgeable about the products, kept us within budget, and delivered the furniture on time.”
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Schnitzer West April Brixey
“The team that I have been working with for the last 4+ years is amazing! When I have to do a build-out, and we have done many, my last worry is the furniture portion of things. They love the work they do and it shows! Our designer always communicates well and tries to get everything we need into all our spaces comfortably and it always looks amazing! Our account coordinator is a superstar! He is consistent, communicates well and always keeps me updated. I feel fortunate to work with such a wonderful and highly qualified company as Catalyst. Everyone is always so pleasant and ready to help from the designers to the install crew and everyone in between.”
Parametrix Hope Morris | Regional Senior Office Administrator
“Catalyst volunteered employees and a truck to move our gear for our fund-raising event and it was done with the same care and consideration a company would give to its highest-paying customer. Thank you! Your employees are a pleasure to work with. It made me think that Catalyst must be a good place to work.”
YWCA - Rag's Guild Susan Boynton | Chair
“I feel like the communication you have with your customers is fantastic. There is always a point-of-contact and busy offices appreciate that!”
“Flexibility and Reliable. Very nice staff on the phone, overall great service.”
“What an amazing crew! You have dedicated and skilled people delivery and installing. Everything looked great, our space was cleaned up and they took great care of us! Overall we had an excellent experience and would use Catalyst again. You have really talented and dedicated professionals working for you in all areas. We appreciate their creativity in helping us achieve our goals within budget.”
Intentional Futures Gretchen Schmidt | Managing Broker
“We have been buying from Catalyst for several years now and our experience has always been good. The design team and our architectural team work great together. Great delivery, as usual, on-time with no delays. Install went smoothly and efficiently.”
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VMware Matt Halland | Sr. Manager, Real Estate and Workplace,
“Our Marketing department looks amazing. Catalyst has a keen eye on design ideas and it is always exciting to see the outcome of the finished product! The Catalyst team is very professional, quick to respond with great communication. Thank you Catalyst Team!”
DCI Engineers Carylann Nelson | Engineering Assistant
“The people are wonderful to work with. The products are of high quality and beautiful.”
Environmental Learning Center Nina Manual
“Start to finish, everyone was friendly, professional, and knowledgeable. Will recommend!!!”
“Catalyst has standard workflow processes - they are very detail-oriented and efficient. Always willing to go the extra mile to satisfy the customer. We are very pleased with the outcome of FMG's moves. We look forward to doing business in the future.”
Franciscan Education & Support Center Lora Walker-Schmidt
“Amazing to work with. They made the move as seamless as possible for me. I had many changes and they were very professional and willing to work with me to accommodate my needs. They were very customer focused and very prompt in responses and requests. I wouldn't have changed anything about my experience with Catalyst.”
Inrix Kelsi Bedenis | HR Generalist
“The Install team and Team Leads were polite, hard-working, and on time. Best group of installers I've ever worked with. Loved that Catalyst would come by the office to check-in, bring by product, and make sure things are going well. Great people to work with.”
“Your team always makes time for our last minute, tight schedules. Has great ideas and provides excellent service!”
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Bloodworks Connie Shyne | Facilities Operations Supervisor
“Product and team were top notch. Delivered on promises and timeframes.”
Issaquah School District Philip LaFranchi | Site Manager
“Superior throughout the whole process”
Jameson Babbitt Stites & Lombard PLLC Michelle Smith | Legal Assistant
“Catalyst staff are always friendly and very helpful.”
Lakehaven Water & Sewer District Mary Young | Purchasing Manager
“Overall I really had a pretty amazing experience. I have never worked with Catalyst before, but they treated me like I was a regular and great customer. The service and overall experience were extremely good! Thank you!”
Lizal Inc Coleen Wright
“The visit to the showroom was fun and I enjoyed the designer who had many ideas for our offices. The team leader was very attentive to our needs and checked in on a regular basis to make sure everything was going smoothly. I really can't think of anything that would have improved the experience. Five stars for this team!!!”
Marler Clark Julie Marler
“The ordering process was easy, and the project manager was very thorough in double checking our order quantities, layouts and forming an installation plan. They did a great job adjusting our scheduling to accommodate delays in the construction schedule. Our lead installer worked with me on two of my projects this summer, he is an incredible asset to your team, and I cannot say enough about how thorough and helpful he was on all of the work he did this summer. He arrives on time and stays as late as needed to get the job done. He is also extremely organized and knowledgeable about the products he is installing. He completed the work ahead of schedule, made sure everything was right, adjusted well to changing timelines and safety regulations, and was always professional, even going above and beyond to assist teachers and with adjustments once they arrived on site. I appreciate their attention to detail and timeliness.”
“At every turn, Catalyst has continued to prove responsive, and customer-minded focused on designing and delivering a great experience and set of products. I’d like to specifically call out the full Catalyst team for superbly navigating a confusing and layered order process. As we worked to bring all the orders together, the Catalyst team did an excellent job of communicating and tying the various orders together. We sincerely appreciated the extra effort to make the project run smoothly!”
Telecommunications Company Eric Bender | Sr. Customer Experience Manager
“Our account coordinator is seriously one of the best customer service people I have ever dealt with. He follows up on everything immediately and has made sure we are taken care of every step of the process.”
Morgan James PLLC Kamela James | Attorney/Partner
“Everything was handled really well! The customer service was fantastic and the delivery was seamless.”
Nelson Worldwide, Inc Sonja Mirsky | Senior Project Manager
“Our salesperson was professional personable, and knowledgeable. He had great ideas to optimize our library space and budget. Customer service was prompt, polite, and professional. Correcting an issue was seamless. The products are nice looking and very functional for our space. The people I worked with and the Installation team all were professional and personable.”
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“Our project manager was above and beyond helpful, and Install Lead was always there to help with any questions I had. The communication and professionalism was above expectations.”
Sazan Tera Cyphert | Office Manager
“The team kept us informed about scheduling which was wonderful! The delivery team was outstanding!!! They were easy to work with and kept themselves busy (never caught anyone waiting to see what was next.) Great customer service/relation. A GREAT BIG THANK YOU!!! Your installation team rocked!!”
“The team at Catalyst has been great. Our account coordinator was able to rush shipping on some parts for us to supplement this order and everything was installed early and well. School staff is happy with the product and the installation team was neat, professional, and fast.”
“Great group of people - Very knowledgeable with the product line, provided excellent design assistance, and the finished product looks great.”
Smith Fire Systems Santiago Lavin
“Our project manager was amazingly responsive to changes and requests! Our Move Manager was excellent to make sure Swisslog had what was needed when it was needed. She was very hands-on and involved through all phases of the move. Together they did a good job of getting things set up for a seamless job! The install seemed flawless. I did not have a lot of interaction with the crew, but when I did, our Install Lead was professional and took care of lateral file revisions on site. The whole team did an excellent job.”
Swisslog Lisa Christner
“Great team, always had the answers.”
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Tableau Cameron McKenzie | Assistant Project Manager,
“This was a great experience for us! We were on an extremely tight deadline and Catalyst made it all happen! From all our changes to our tight timeline, most other companies would have told us we were crazy but not Catalyst.”
The Riveter Jill Slabey | Chief of Staff
“Our salesperson and designer were very good to work with, there were several changes, and they were always helpful and professional. The staff at Catalyst are top-notch, and we are very pleased to have found a furniture vendor with outstanding quality and service.”
Institute for Health Metrics and Evaluation Michelle Colyar-Cooper | Payroll Coordinator
“The great team provided exemplary customer focus and support. Great communication. Excellent team, that went above and beyond to ensure client got exactly what they wanted. Communication was great. Overall a fantastic experience. Thanks to your team for your great efforts. You were a significant contributor to the success of this wonderful project.”
“We have an awesome salesperson! She is very responsive and resourceful in finding solutions. Absolutely love working with her over the past two years and whether the request is big or small she gives it the same level of attention. We have had various installers over the past two years and all of them have been professional, efficient, and easy to work with. The EASE and FLUIDITY of the whole process from request to completion is what makes it memorable every time!”
Washington State Fair Renee McClain | Treasurer – CFO
“The friendly nature of my customer representative and her fast response to questions and needs is excellent. Installation is quick, on time and friendly.”
Xevo Wayne Marshall | Facilities Manager, Sr.
“Our salesperson was great to work with. Super helpful and quick to respond. Thank you!! The order process was seamless! LOVED how our chairs turned out. Better than expected. We are SO happy with the quality of the product and the final outcome!”
Mel Korum Family YMCA Doris Swanson | Senior Health and Well-being Director
“The design, quality, and installation were all commensurate with a premium product.”
Olympus Lock Jerry Martin | CEO
“I could hear their smiles through the phone. ALL folks I had an encounter with were friendly and professional. The delivery guys were extremely helpful, they were both professional, patient, and kind of course. There is nothing I could ask for it to be any better.”
“I always enjoy working with the Catalyst Team. I can always expect and always receive great customer service.”
“I learned of Catalyst through the Herman Miller website under the "where to buy" link. I really hope Herman Miller takes a deep look at Catalyst and highlights it as a best practice for all their dealers. Their customer service is a model for how to treat customers. When you hear companies say "customer first" they can often be very good or great but Catalyst takes everything to the highest level. Catalyst gave me the red carpet treatment that didn't focus on the size of my purchase or anything else other than simply providing perfect customer service and the most superior product on the market. They execute flawlessly and I will be telling everyone I know (including the global company I work for) about my experience and how Catalyst is the only place they need to go when they need the products and services that Catalyst provides. Thank you again Catalyst Workplace Activation. My chair is amazing but your customer service stands out even more and is something every company should strive to give on every transaction.”
Will Williams
“The in-person experience during Covid was excellent. I felt safe, was told all the chairs were cleaned prior, and I had ample time to make a decision. I know your company pivoted to doing more individual sales instead of big office deals, so I recognize and greatly appreciate the extra effort and attention paid to just a single chair order. I felt like my order was important to you. Thanks again! I'll be recommending you to anyone who needs a chair!”
Peter Kruger
“Sales - Always friendly, knowledgeable, and prompt! Customer Service is always polite, helpful, and resolves any issues quickly. Installers - On time or early & great about letting us know when they’ll be here. Efficient, friendly, and cleanup is thorough.”
Seattle School District Sidney Ross | Relocation Planner, Capital Projects
“Loved working with Catalyst - their communication was incredible, and one of their reps took the extra mile to drive out for a visit. He even was able to help us look into other areas of need that we had, and gave valuable input. Their installation process was great, and each team member that I spoke to was very friendly. Would most definitely do business with them.”
Timberlake Church Ida Strok | Office Manager
“Everyone I've worked with, most notably Katie Kalina and Daniel Jonson have been amazing during both of my recent orders. Also allowing me to test one of the chairs for a few days was the most helpful aspect. It gave me 100% confidence I was going to be completely satisfied with my new office chair. Great place to do business with.”
Kevin Haller
“Working with [the Catalyst Team] was WONDERFUL. I always know if I call, someone is going to pick up or call me back right away! Great Team!!”
National Telecommunications Company Yvette Smith | Executive Assistant
“If there were a category higher than "excellent," I would have chosen it... Your customer service was fantastic - the associate who worked with me even helped me find the accessory that I needed and set up everything for me to order and pay for it separately (that particular piece wasn't offered by my employer, and I didn't know how to figure out what I needed, or where to look for it). And the monitor arm even arrived a week earlier than expected!”
Beth Kruse
“Their ability to meet and go above beyond to meet our expectations. There is nothing more they could have done differently to make this job run smoothly. Special thanks to Conner, Robbie, and Alyssa for making this experience consistent with those of the past. Always a pleasure to work with you all.”
University of Washington Michele Santos | Supervisor, UW-IT Facilities Services
“The entire team from Conner, Alyssa, Robbie, and Mara have been very responsive. Great attention to detail. [The entire team] has done a terrific job supporting us. Great crew managed by Jose whom we found to be very knowledgeable and personable during the entire process.”
University of Washington Michael Tinker | Associate Director of Facilities, UW Continuum College
“This was a big project and I appreciated Catalyst’s consistent presence as a member of the project team. The final product looks great in the space.”
JLL Andrew Tait | Sr. Development Project Manager
“The communication has been great and working with the PMs. They are very knowledgeable and willing to help and go above and beyond when needed.”
Cumming Corporation Daniel Maxwell | Project Manager
“Catalyst Team is great to work with. Would recommend for future projects.”
T-Mobile Yanet Martinez | Sales Associate
“We had some unexpected construction delays that prevented installation being done as expected, the Catalyst team was very understanding and supportive and ensured that they stayed on top of communication over the time of the delay and worked with us once construction was completed. I appreciate never feeling rushed or pressured to have the install completed due to these unexpected delays.”
KBC Advisors Shaundy Munchin
“Ryan Buchanan and crew have been working together and know what needs to be done. [The team was] timely and professional. I would enjoy having them on-site again and welcome another job to install the MAARS wall system.”
Arup Pete Caley
“This was the 2nd round of work for the same client...The attention to detail and the installation was professionally performed. Continual updates were given and scheduled install dates were kept.”
Arup Pete Caley
“Ryan Buchanan and his crew took the extra site walk to measure the new drywall to ensure the future fit of the full height wall starts and panels. Even though the GC had nailed the drywall dimensions to a T, it was an extra step on Catalyst's part to ensure the quality and success of the project. Much appreciated on my end!”
Global Online Retailer Liz Wienke | Project Manager
“100% GREAT experience. When I had no other way to get a product fixed, this team was helpful, got me EXACTLY what I wanted, and did it at a fair price -- quickly! HUGE kudos to the group and I will definitely advocate for the company going forward. [The team] was exceptional at finding the right parts, creating an easy way to get them, and responding to all questions. EXCELLENT support. ”
Jason Bluming
“Conner McKinley is amazing. She was informative, accurate, consistent, and responsive. A real pleasure to work with. Everyone that I met at or through Catalyst was great.”
University of Washington Steve Harrison | Project Manager
“The people at Catalyst are great. Working with Jake, Will, Amy, Anita, and Shane has been an absolute pleasure. They're all also very on top of their game and get projects done well. Overall, the Catalyst team did an incredible job on the projects I worked with them on, and I’m looking forward to our continued partnership on many more projects in the future. I feel confident that the job will get done with the Catalyst team on board.”
Global Search Engine Joey Altchech | Project Coordinator